FREQUENT QUESTIONS
FAQs
Help Center
Your go to source for step-by-step guides, troubleshooting tips, and resources to help you get connected and resolve issues quickly.
Have an urgent specific question? Email us now at questions@clearcreekbroadband.com to let us know what information you are seeking. One of our friendly team members will reach out to assist you.
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Believe it or not, internet and Wi-Fi are not the same although many people use the terms interchangeably. The internet is a global system that connects millions of computer networks around the world. A home Wi-Fi network allows devices such as computers and printers to be connected locally and to the internet (through your wireless router) in lieu of using actual cables.
Clear Creek Broadband provides you with the connection to the internet.
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It all begins with an idea.
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If a service interruption impacts multiple customers, we update the Technical Support phone recording to let you know that we are aware of and addressing the issue. In that case, there is no need to create a Technical Support ticket. The Technical Support phone number is 303-801-2854.
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It all begins with an idea.
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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Please, email billing@clearcreekbroadband.com or call 303-801-2860 with any billing questions. Please, refrain from using the Technical Support number as those messages go to many team members who cannot help you with billing.
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No, rain and snow will not have a significant impact on your connection or the speeds you receive.