Network Status Update: April 2022
To our Saddleback and Soda Creek Neighbors,
We are still working through administrative tasks with the property owners for the repeater site locations where we must install serving radios in order to expand service to the Saddleback neighborhood and to additional homes in Soda Creek. While we anticipate receiving approval and wish that we could share more information with you, we are still hesitant to define a timeline to completion. Once approval for construction is received, an update will be sent to neighbors who have requested service.
Like many of you, we hoped and expected to have these areas in service by now but each new site that we build has its own challenges and requirements depending on the location and owner. We appreciate your ongoing support of CCB as a local internet service provider and will contact those who have requested service with any suggestions of how you can help so please submit the form found here.
PREVIOUS NETWORK STATUS UPDATES
Happy New Year!
We hope that everyone enjoyed the holidays with family and friends. We do not have too many updates to share since our post prior to the holidays, but here is our latest news.
Saddleback and Soda Creek
We identified an optimal strategy for service and are still working on securing the necessary sites to set up our serving equipment. We still anticipate providing service soon. To see where we are currently providing service in Soda Creek, please refer to our Service Area page linked here.
Glen Eyrie and Greystone
We are now providing service to some homes in the Glen Eyrie neighborhood as well as most homes in the Greystone Road area bordered by Stagecoach Boulevard, Witter Gulch Road, Upper Bear Creek Road, and Bergen Mountain. Please, refer to our current Service Area map to get an idea of whether you can receive service then submit our Service Request form linked here to request an installation.
Existing Customer Referral Program
Customers in existing service areas still have time to enjoy our referral promotion. Refer a neighbor to sign up for our service and receive a $25 Visa gift when they are installed by January 31, 2022. The new customer must include your name and service address when they request an installation by submitting our Service Request form linked here.
PREPARE TO ENJOY THE INTERNET SERVICES OF TODAY... & TOMORROW.
HERE ARE A FEW THINGS THAT YOU CAN DO TO PREPARE FOR YOUR INSTALLATION:
Submit our form to Request Service if you have not already done so or if your contact information has changed.
Read "What is the difference between internet and Wi-Fi?" on our FAQ Page and understand what our scope of work will be for your installation.
Locate your grounding wire and think about where you would like service in your home. Your installer will want to know where you would like your router installed.
Purchase a power strip. This will give you more flexibility to plug in devices to the same outlet that powers your router which is especially useful in home offices.